{"id":2437,"date":"2025-08-23T02:17:40","date_gmt":"2025-08-22T18:17:40","guid":{"rendered":"https:\/\/www.prepwell.my\/?page_id=2437"},"modified":"2025-08-27T10:13:40","modified_gmt":"2025-08-27T02:13:40","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/www.prepwell.my\/my\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t
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Terms of Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Effective Date: 1\/9\/2025 \u00a0<\/strong>Last Updated: 27\/8\/2025\u00a0<\/strong><\/p>

PrEP Well (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is a service by U.n.i Klinik Sikamat, operating in Malaysia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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1. Acceptance of Terms<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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By accessing or using this website, you agree to be bound by these Terms of Service.<\/span><\/span>\u00a0<\/span><\/p>

If you do not agree, please do not use this site.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Nature of Service<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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PrepWell.my is a digital platform <\/span>operated<\/span> by U.n.i Klinik Sikamat, offering:<\/span><\/span>\u00a0<\/span>:\u00a0<\/p>

  • Information about HIV prevention and sexual health.<\/span><\/span><\/li><\/ul>
    • Online screening questionnaires.<\/span><\/span><\/li><\/ul>
      • Teleconsultation bookings<\/span><\/span>.\u00a0<\/li><\/ul>
        • Medication delivery arrangements<\/span><\/span>.\u00a0<\/li><\/ul>

          PrepWell.my does not provide emergency care, hospital services, or treatment for acute medical conditions.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          3. Not a Substitute for Medical Advice<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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          Information on this website is for general knowledge only.<\/span><\/span><\/p>

          It should not be considered a substitute for direct consultation with a licensed medical professional.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          4. User Responsibilities<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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          You agree that<\/span><\/span>:<\/p>

          • All information you provide is <\/span>accurate<\/span> and truthful<\/span><\/span>.<\/li><\/ul>
            • You will not impersonate others or provide false data.<\/span><\/span>\u00a0<\/span><\/li>
            • You are at least 18 years old (minimum age for service eligibility).<\/span><\/span>\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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              5. Medication Disclaimer<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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              All medications offered through PrepWell.my are:<\/span><\/span>\u00a0<\/span><\/p>

              • Dispensed under a valid doctor\u2019s prescription<\/span><\/span>.\u00a0<\/li><\/ul>
                • Supplied by licensed medical providers<\/span><\/span>.\u00a0<\/li><\/ul>
                  • Subject to patient suitability and local guidelines<\/span><\/span>.\u00a0<\/li><\/ul>

                    We do not guarantee that medications are suitable for all users. Final decisions are made by the doctor.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    6. No Guarantee of Results<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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                    PrepWell.my makes no guarantee of treatment outcomes.<\/span><\/span>\u00a0<\/p>

                    We strive to offer <\/span>accurate<\/span>, reliable advice \u2014 but outcomes depend on user compliance, personal health, and medical discretion.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                    7. imitation of Liability<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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                    To the fullest extent allowed by law, U.n.i Klinik Sikamat, its staff, and the PrepWell.my team are not liable for any loss, injury, or damage arising from:<\/span><\/span><\/p>

                    • Use or misuse of this website.<\/span><\/span><\/li><\/ul>
                      • Delay in accessing services<\/span><\/span>.\u00a0<\/li><\/ul>
                        • Actions taken (or not taken) based on website information.<\/span><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                          8. Privacy & Data Protection<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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                          All personal data is handled <\/span>in accordance with<\/span> our [Privacy Policy].<\/span><\/span>\u00a0<\/span><\/p>

                          By using this website, you consent to data collection and processing as described.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                          9. Changes to Terms<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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                          These Terms of Service may be updated from time to time.<\/span><\/span>\u00a0<\/span><\/p>

                          You are <\/span>advised to review<\/span> this page periodically.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                          10. Contact Us<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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                          For any privacy-related questions or to exercise your rights, contact:\u00a0<\/p>

                          \ud83d\udce7 ask@prepwell.my\u00a0
                          \ud83d\udcde 011 3341 4860\u00a0
                          \ud83c\udfe2 418 & 419, Ground Floor, Jalan Sri Penaga 12, Taman Sri Penaga 2, 70400 Seremban, Negeri Sembilan.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2437","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/pages\/2437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/comments?post=2437"}],"version-history":[{"count":6,"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/pages\/2437\/revisions"}],"predecessor-version":[{"id":2765,"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/pages\/2437\/revisions\/2765"}],"wp:attachment":[{"href":"https:\/\/www.prepwell.my\/my\/wp-json\/wp\/v2\/media?parent=2437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}