Your Questions, Answered.
We’ve compiled a list of common inquiries about our services to provide you with clear, direct answers.
What is PrEP and how does it work?
PrEP is a pill you take before being exposed to HIV. It builds protection in your body, so even if HIV enters your system, it can’t establish an infection.
Is PrEP only for certain “high-risk” people?
No — PrEP is for anyone who wants extra protection from HIV. If you’re sexually active and want peace of mind, it could be for you.
What’s the difference between PrEP and PEP?
PrEP is taken before a possible risk. PEP is emergency medication taken after a possible risk, within 72 hours.
What is Doxy-PEP
Doxy-PEP is an antibiotic you take within 72 hours after sex to lower your risk of certain STIs like chlamydia and syphilis.
How private is the process?
Completely private. Your information is protected under PDPA, and medication is sent in plain packaging.
Do I need an HIV test before starting PrEP or PEP?
Yes. An HIV test is important to make sure you start the right medication and avoid drug resistance.
Are there side effects?
Some people may have mild effects like nausea or headache at first, but they usually go away. We’ll guide you on what to expect.
Can I stop and start PrEP whenever I want?
Yes, but you’ll need to follow the correct start/stop guidelines for it to work. We’ll explain the safest way to do it.
Does PrEP or Doxy-PEP protect against all STIs?
No. They help with HIV and certain bacterial STIs, but condoms are still important for full protection.
How do I get started?
Easy — complete our free online screening. A doctor will review your answers and guide you on the next step.
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